FAQ

Do you accept my insurance?

We participate with most insurance providers. For a full list, please contact us at (501) 747-2828.

What is a gastroenterologist?

A gastroenterologist is a physician who specializes in the gastrointestinal tract and other digestive organs. Gastroenterologists see patients in the hospital and clinic, and also perform endoscopic procedures. All Premier Gastroenterology gastroenterologists are board certified and highly trained. Many of our gastroenterologists further specialize in particular areas, such as esophageal disorders, medical weight loss, motility disorders, liver diseases, and advanced endoscopic procedures.

Do gastroenterologists perform surgery?

No. Gastroenterologists perform endoscopic procedures, but do not perform surgery. When necessary, they work closely with GI surgeons.

Do I need a referral to schedule an appointment?

Yes, all new patients require a referral from a primary care physician prior to scheduling an appointment.

How do I make an appointment?

If you are new to the clinic, your referring physician should fax a completed referal form and patient demographic information to (501) 406-9265. Once received, one of our physicians will review the request and our scheduling office will call you to schedule the appointment. If you have already been seen in the clinic within the past three years, you may schedule a return appointment by calling (501) 747-2828.

Do you treat children?

No. Currently, only adults (18 years or older) are treated at Premier Gastroenterology.

How much will a clinic visit cost?

The specific amount of these costs will vary depending on your insurance plan and the type of visit.

  • If you have health insurance your services may be subject to deductible, co-insurance, and/or co-payment requirements set by your insurance plan. A deposit may be required at the time of service.
  • If you do not have health insurance we will ask for a $100 deposit at the initial visit and $80 at return visits.

At no time do we want financial hardship to come between you and appropriate care. If you have any questions regarding this prepayment policy, setting up a payment plan or financial assistance, please contact a financial counselor at (501) 747-2828. In addition, the customer service department of your insurance company will be able to provide you information regarding your out-of-pocket expenses.

What should I bring to my appointment?

For your first visit you should bring a completed health history questionnaire, a list of current medications, a state ID card, and your insurance card. You should also bring cash, a check, or credit card to cover any visit co-payments.

Returning patients can reduce their wait time by accessing their account on the patient portal to update their information. If you have trouble accessing the patient portal, please contact us.

Where are you located?

We are currently located on the second floor of the Little Rock Diagnostic Clinic, above the endoscopy center. Our address is 10001 Lile Drive, Suite 200, Little Rock, Arkansas 72211.

How long will the visit take?

The amount of time varies depending on the type of problem. New visits typically last between 30 – 60 minutes. Return visits are shorter. We value your time and try to run on time, but emergencies and unexpected events sometimes cause delay.

Returning patients can reduce their wait time by accessing their account on the patient portal to update their information. If you have trouble accessing the patient portal, please contact us.

When will you move to the new building?

Our new building is located at 10901 N. Rodney Parham Road in West Little Rock, Arkansas. Our expected move in date is September 2019. More information will be announced at at later date.